Henderson Health Care in Henderson, NE was recently named one of the Top 20 Critical Access Hospitals (CAHs) for patient satisfaction in the country.
The Top 20 Critical Access Hospitals, including Henderson Health Care, scored best among critical access hospitals on iVantage Health Analytics’ Hospital Strength Index™ for patient satisfaction. The rankings were recently announced by the National Rural Health Association (NRHA). An awards ceremony will be held during NRHA’s Critical Access Hospital Conference in September in Kansas City, MO.
The Top 20 Critical Access Hospital “winners” are those hospitals who have achieved success in the overall performance based on a composite rating from eight indices of strength: inpatient market share, outpatient market share, quality, outcomes, patient perspectives, costs, charges and financial stability. This group was selected from iVantage’s Top 100 CAH list, released earlier this year.
Those hospitals that have been recognized as Top 20 Critical Access Hospital “best practice recipients” have achieved success on one of two key areas of performance: Quality index: A rating of hospital performance based on the percentile rank across the five categories of Hospital Compare Process of Care measures. Patient perspective index: A rating of hospital performance based on the percentile rank on two Hospital Compare HCAHPS measures (“Overall Rating” and “Highly Recommend)”.
“Henderson Health Care is proud of the efforts of its physicians and staff who have contributed to our hospital achieving this designation,” said Cheryl Brown, CEO. “Our results for patient satisfaction tells us our patients count on us to deliver the health care they need in a manner that exceeds their expectations. In my opinion, there is no greater compliment for our staff.”
NRHA is a nonprofit organization working to improve the health and wellbeing of rural Americans and providing leadership on rural health issues through advocacy, communications, education and research. NRHA membership is made up of 21,000 diverse individuals and organizations, all of whom share the common bond of an interest in rural health. For more information, visit RuralHealthWeb.org.
iVantage Health Analytics, Inc.™ is a privately held healthcare business intelligence and technology company. The company is a leading provider of information products serving an expansive healthcare industry. iVantage Health Analytics™ integrates diverse information with innovative delivery platforms to ensure customers’ timely, concise, and relevant strategic action. For more information, visit www.iVantageHealth.com.
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